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Privacy Policy

Download a PDF of the Five Tiger Privacy Policy.

1. Introduction

Five Tiger ("We") are committed to protecting and respecting your privacy.

This privacy policy (“Privacy Policy”) (together with our terms of use http://www.fivetiger.co.za/pages/terms-and-conditions.html (“Terms of Use”) and any other documents referred to in the Terms of Use) sets out the basis on which any personal data (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. Please read the Privacy Policy carefully to understand how we will treat your Personal Data.

By visiting www.fivetiger.co.za (the “Website”) you (the “User”) are accepting the Terms of Use.

We will never sell your information to third parties and we will take all necessary measures to ensure that your information is safe and secure.

Unless the context clearly indicates to the contrary, any term in this Privacy Policy will bear the same meaning as defined in any of our Terms of Use,

2. Personal Data

For the purposes of this Privacy Policy, Personal Data means information that either identifies or can be used to identify, contact, or locate a User. It includes the User’s name, identity or passport number, physical address, postal address, e-mail address, telephone number/s, credit card details, banking details or any other information from which a User may be identified. This includes information the Website may collect about a User’s visit, such as: the name of the internet service provider and the Internet Protocol (IP) address through which the User accesses the Internet; the date and time the User accesses the Website; the pages that the User accesses while on the Website; and the internet address of the website from which the User linked directly to the Website. This information is used to help improve and administer our Website, and analyse trends.

By registering on the Website, accepting our Terms of Use, or submitting any Personal Data on our Website, the User consents to our collection of Personal Data for the continued duration of the User’s relationship with us, subject to the limitations set out in this Privacy Policy. We may collect Personal Data when a User registers on the Website, submits an application form, requests a quote, submits a message via the “Contact Us” facility, responds to a survey, or in any other manner or form submits Personal Data on the Website. We may also collect Personal Data for purpose of improving our service offering and for the purpose of increasing service efficiency. All Personal Data will only be retained by us for as long as it is required by us.

We will use our reasonable endeavours to keep the Personal Data we collect as accurate, complete and up to date as is necessary for the purposes mentioned in this Privacy Policy. We may, from time to time, request the User to update his or her Personal Data on our Website. Users are able to review or update any Personal Data that we hold on them by emailing us at info@fivetiger.co.za. In order to better protect the User and safeguard User’s Personal Data, we may take steps to verify User’s identity before granting user access to the information or making any corrections to the information.

We may use encryption, firewalls and other security technology and procedures to help protect the confidentiality of Users’ Personal Data and prevent unauthorised access or improper use thereof. All Personal Data is securely stored in our database.

3. Disclosure of Personal Data

Subject to a User’s right to withdraw consent in certain instances, the User agrees that we may obtain Personal Data and use it, and to disclose it to our personnel and third parties for certain specified Data, including for credit information sharing, debtor tracing, marketing and contract administration. We will also disclose Personal Data where We are required to do so by law..

4. Credit Card Security

Where credit card transactions are processed, we have implemented prudent security policies and procedures. No credit card details are stored on Our Website. Encryption is used to protect the transmission of Personal Data when completing online transactions and all encryption complies with international standards.

5. Cookies

Cookie technology comprises a small text file that is stored on the user’s computer hard drive containing information about the user’s website interaction, so that next time the user visits our Website, the cookie is able to identify who the user is. We may make use of cookies from time to time to enable us to achieve our goal of providing a valuable online experience to our users.

6. Liability

While we will do all things reasonably necessary to protect the User’s rights of privacy whilst on our Website, we cannot be held liable for any unauthorised or unlawful disclosure of the user’s personal data and confidential information.

7. Changes to the Privacy Policy

We may change this Privacy Policy from time to time at our sole discretion in order to address new issues, legislation and reflect changes on our Website. We will notify you of changes to this policy on our Website, so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. How we use the information collected by us will be subject to the Privacy Policy in effect at the time such information is used, regardless of when the information was collected.

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree, please exit the site. Your continued use of the Website following the posting of changes to this policy will mean that you accept those changes.

This Privacy Policy is effective as of September 2017.